Terms of service

Overview

This website is operated by The Electric Fireplace Shop. Throughout the site, the terms “we”, “us”, and “our” refer to The Electric Fireplace Shop. We provide this website, along with all information, tools, and services available through it, to you as the user, subject to your acceptance of the terms, conditions, policies, and notices outlined here.

By accessing our website and/or purchasing a product from us, you agree to participate in our “Service” and to comply with the following Terms of Service (“Terms”), including any additional policies or conditions referenced within this document or available through links on the site. These Terms apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content.

Please review these Terms of Service carefully before using our website. By accessing or using any portion of the site, you agree to be bound by these Terms. If you do not agree with all of the terms and conditions contained in this agreement, you may not access the website or use our services.

Any new features or tools added to the store will also be governed by these Terms. The most current version of the Terms of Service will always be available on this page. We reserve the right to modify, update, or replace any portion of these Terms at any time by posting changes on our website. Continued use of the website after changes are posted indicates your acceptance of those changes.

Our online store is powered by the e-commerce platform provided by Shopify Inc., which allows us to sell our products and services online.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence. If you are the age of majority and allow minors under your care to use this website, you accept responsibility for their use of the site.

You agree not to use our products or services for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction when using the Service, including copyright laws.

You must not transmit any malicious software, viruses, worms, or harmful code through our website.

Violation of any provision in these Terms may result in immediate termination of your access to our Services.

Section 2 – General Conditions

We reserve the right to refuse service to any individual or entity at any time and for any reason.

You understand that certain information you provide (excluding credit card information) may be transferred across various networks without encryption and may be modified to meet technical requirements of connecting systems or devices. Payment information such as credit card details is always encrypted during transmission.

You agree not to copy, reproduce, duplicate, sell, resell, or exploit any portion of our Service or access to our website without prior written permission from us.

Section headings within these Terms are included for convenience and do not affect the interpretation of the agreement.

Section 3 – Accuracy, Completeness, and Timeliness of Information

The information available on this website is provided for general informational purposes only. We do not guarantee that all information on the site is accurate, complete, or up to date.

You should not rely solely on information provided on this site when making decisions without consulting more accurate or current sources.

Some content may contain historical information. Such information is provided for reference only and may not reflect current conditions.

We reserve the right to modify website content at any time but are not obligated to update any information. It is your responsibility to review this page periodically for updates.

Section 4 – Changes to Services and Pricing

Product prices may change at any time without notice.

We reserve the right to modify, suspend, or discontinue any part of our Service or website at any time without prior notice.

The Electric Fireplace Shop will not be liable for any modification, price change, suspension, or discontinuation of the Service.

Section 5 – Products or Services

Certain products or services may be available exclusively online through this website. These items may be offered in limited quantities and are subject to return or exchange according to our Return Policy.

While we make every effort to accurately display product images and colors, we cannot guarantee that your device’s display will show colors exactly as they appear in reality.

We reserve the right to restrict the sale of our products or services to specific individuals, geographic regions, or jurisdictions on a case-by-case basis.

We may also limit quantities of products offered and may discontinue products at any time without notice.

We do not guarantee that the quality of any product, service, or information obtained through our website will meet your expectations or that errors in the Service will be corrected.

Section 6 – Billing and Account Information

We reserve the right to refuse or cancel any order placed with us. At our discretion, we may limit or cancel quantities purchased per person, household, or order. This may include orders placed using the same account, credit card, or billing and shipping address.

If an order is modified or canceled, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide accurate, complete, and current information when making purchases. You also agree to promptly update your account details, including your email address and payment information, so we can complete transactions and contact you if necessary.

For additional details, please refer to our Return Policy.

Section 7 – Optional Tools

We may provide access to third-party tools or services that we do not control or monitor.

These tools are provided “as is” and “as available” without any warranties, guarantees, or endorsements from us.

Your use of any third-party tools is entirely at your own risk and subject to the terms established by the third-party providers.

Future services, tools, or features added to our website will also be governed by these Terms of Service.

Section 8 – Third-Party Links

Our website may include links to third-party websites or services that are not affiliated with The Electric Fireplace Shop.

We are not responsible for reviewing or verifying the content, accuracy, or policies of third-party websites. We assume no responsibility or liability for any materials, products, or services offered by third parties.

Any transactions or interactions you have with third-party websites are solely between you and that third party.

Section 9 – User Comments and Submissions

If you submit comments, suggestions, ideas, or other materials to us—whether requested or unsolicited—you agree that we may use, edit, copy, publish, distribute, translate, or otherwise use those materials in any format without restriction.

We are not obligated to maintain submissions in confidence, provide compensation, or respond to submissions.

We may remove or edit content that we determine to be unlawful, offensive, defamatory, threatening, obscene, or otherwise objectionable.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights.

You are solely responsible for the content and accuracy of any comments you submit.

Section 10 – Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, shipping charges, delivery times, promotions, or availability.

We reserve the right to correct any errors or inaccuracies, update information, or cancel orders if any information on the website is incorrect—even after an order has been submitted.

Except where required by law, we are not obligated to update information on our website.

Section 12 – Prohibited Uses

You are prohibited from using our website or its content for:

Any unlawful purpose
Encouraging others to engage in illegal activities
Violating local, national, or international laws
Infringing on intellectual property rights
Harassment, discrimination, or abuse of others
Providing false or misleading information
Uploading malicious software or viruses
Collecting personal information of others without permission
Spamming, phishing, scraping, or crawling the website
Interfering with the website’s security or functionality

We reserve the right to terminate your use of the Service if you violate any prohibited use.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Service will always be uninterrupted, secure, or error-free.

Your use of the website and any products obtained through it is entirely at your own risk. All services and products are provided “as is” and “as available,” unless otherwise stated.

To the fullest extent permitted by law, The Electric Fireplace Shop and its employees, affiliates, suppliers, and partners will not be liable for any direct, indirect, incidental, punitive, or consequential damages, including lost profits, lost data, or replacement costs resulting from the use of our Service or products.

In jurisdictions where certain liability limitations are not allowed, our liability will be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless The Electric Fireplace Shop and its affiliates, officers, employees, agents, and partners from any claims, demands, damages, or legal fees arising from your violation of these Terms or your breach of any applicable law.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be removed or limited to the minimum extent necessary, while the remaining provisions will remain in full force and effect.

Section 16 – Termination

These Terms remain in effect unless terminated by either party.

You may terminate this agreement at any time by discontinuing use of our website and Services.

We may also terminate or suspend your access to the Service at any time without notice if we believe you have violated these Terms.

Section 17 – Entire Agreement

These Terms of Service, along with any policies posted on this website, represent the complete agreement between you and The Electric Fireplace Shop regarding the use of our Services and supersede any prior agreements or communications.

Section 18 – Governing Law

These Terms of Service and any separate agreements for services will be governed by and interpreted according to the laws of the United States.

Section 19 – Changes to These Terms

The most recent version of the Terms of Service will always be available on this page.

We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of the website after such updates indicates your acceptance of the revised Terms.

Section 20 – Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

sales@theelectricfireplaceshop.com