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Delivery & Pickup Info

Electric Fireplace Delivery & Pickup

We make it easy to get your electric fireplace home. Choose local delivery, showroom pickup, or contact us for help with larger orders and delivery questions.

Local Delivery

Free local delivery may be available within our local delivery area around our Mississauga showroom.

Showroom Pickup

Pickup is available from our Mississauga showroom for eligible in-stock products.

Large Fireplace Orders

Some large or heavy fireplaces may require special handling, scheduled delivery, or freight review.

Local Delivery

The Electric Fireplace Shop offers local delivery options for customers purchasing electric fireplaces, mantel packages, inserts, and related products. Delivery availability can depend on your location, product size, product weight, and current stock status.

  • Free local delivery may be available within approximately 30 km of our Mississauga showroom.
  • Delivery is typically scheduled after your order is confirmed and the product is ready.
  • Most in-stock items are prepared quickly, while special order items may require additional time.
  • Large fireplaces may require additional handling depending on size, weight, and delivery location.
Important: Delivery timelines and availability can vary by product and location. Contact our showroom before ordering if you need delivery by a specific date.

Showroom Pickup

Customers can also choose pickup from our Mississauga showroom. Pickup is a good option if you are local, working with a contractor, or want to avoid delivery timing concerns.

  • Pickup is available from 3105 Unity Dr Unit #19, Mississauga, ON.
  • Please wait for confirmation before arriving for pickup.
  • Bring a suitable vehicle, especially for larger electric fireplaces and mantel packages.
  • Some fireplaces are long, heavy, or fragile and may require two people to load safely.
Pickup tip: Check product dimensions before arriving. Many electric fireplaces are longer than expected and may not fit in smaller vehicles.

In-Stock & Special Order Timing

Timing depends on whether the product is currently in stock at our showroom, available through our supplier, or requires a special order.

  • In-stock products may be available for pickup quickly after confirmation.
  • Supplier-ordered products commonly require additional processing time.
  • Estimated timelines can vary during busy seasons or supplier delays.
  • Contact us before ordering if timing is important for your project or renovation.

Custom Mantels

Custom mantels are handled differently than standard boxed fireplaces. Because custom mantels can be large, delicate, and project-specific, pickup or special delivery arrangements may be required.

  • Custom mantels are typically arranged directly with our showroom.
  • Pickup may be required depending on the size and construction of the mantel.
  • Delivery availability should be confirmed before placing a custom order.
  • Bring your measurements, room photos, and fireplace model information when discussing custom mantel logistics.

Delivery & Pickup FAQs

Do you offer free delivery?

Free local delivery may be available within our local delivery area. Contact us with your postal code and product choice to confirm.

Can I pick up my fireplace?

Yes, pickup is available for eligible products from our Mississauga showroom once your order is confirmed and ready.

How long does delivery take?

Delivery timing depends on product availability, supplier timing, and your location. In-stock products are usually faster than special order items.

Do large electric fireplaces need special delivery?

Some larger fireplaces may require additional handling or delivery review due to their size, length, and weight.

Need help with delivery or pickup?

Send us the product you are interested in and your postal code. Our family-owned showroom can confirm pickup options, local delivery availability, and next steps.