The Electric Fireplace Shop
Customer Support
Expert guidance for electric fireplaces,
custom mantel projects, and showroom support.
How Can We Help?
Talk to a Specialist
Whether you’re visiting our showroom or shopping online, our team helps homeowners, designers, and builders find the right electric fireplace, mantel package, or custom fireplace solution for their space.
Call Us
Speak with a fireplace expert
(905) 607-1569Email Us
Send us your questions, measurements, or project details.
Email Our Team →Visit Our Burlington Showroom
Most of our fireplace displays are installed and ready to experience.
Plan Your Visit →Delivery & Pickup in the GTA
Local Burlington-area delivery available on qualifying orders.
Learn More →Burlington Showroom
Burlington, Ontario L7L 5M3
Approximately 90% of our electric fireplace displays are installed and operational. Minor finishing touches are still underway. Walk-ins are welcome during regular business hours. Appointments are not required, but customers are encouraged to contact us before visiting to confirm that a specific fireplace model is currently on display.
Showroom Concierge
Need Help Choosing?
Send us your room size, TV size, fireplace opening, or project details. Our team can help narrow down the best electric fireplace options for your space.
- Fireplace sizing help
- Mantel & built-in planning
- Delivery & pickup questions
Get helpful advice before choosing the right fireplace for your space.
Get personalized recommendations from fireplace specialists.
Proudly serving customers with honesty and integrity.