Front View
Supplemental heat output; actual output depends on power and settings.
Crystals
Remote: Yes
INCLUDED WITH YOUR FIREPLACE
What's included
Allure Vertical Wall Mount Electric Fireplace
Package contents for this model
FIREPLACE & FINISHING
- Napoleon Allure Vertical Prestige 38-inch electric fireplace with heater
- Clear acrylic crystal cube ember media
- Birch decorative log set
- Tempered front glass
CONTROLS & INSTALLATION
- Multifunction remote control
- Wall-hanging installation bracket
View Full Technical Specifications
Fit and finish
Dimensions
Overall size
W × H × D- Width
- 16"
- Height
- 38"
- Depth
- 5 1/2"
Performance
Heating and electrical
- Maximum wattage
- 1,500 W
- Heating area
- 400 sq. ft.
- Voltage
- 120V
- Amperage
- See manufacturer documentation for voltage-specific current draw.
- Hardwire
- Yes
- Plug-in
- Yes
Project planning
Installation and viewing
- Installation type
- Recessed/Wall-mount
- Viewing style
- Front View
- Best For
- Shallow Installations
- Indoor / outdoor rating
- Indoor Only
- Heater location
- Front Vent
- Installation
- RecessedWall-mounted
Everyday experience
Controls and experience
- Flame Colours
- Red, Yellow, Blue, Multi-colour
- Remote
- Yes
- Media type
- Crystals
Model information
Product details
- Series
- Allure
- Size
- 38"
- Size range
- A. Compact (Under 50")
- Shipping weight
- 38 lb
Coverage
Warranty
1 Year Limited
About This Fireplace
Create a stunning focal point with Napoleon’s Allure Vertical Electric Fireplace. Its distinctive vertical design combines an LED ember bed, customizable flame colours, and side accent lighting to create a modern architectural feature without taking up the wall space of a wide linear fireplace.
The Allure Vertical 38 can be wall-mounted or partially recessed and plugs into a regular 120V outlet. It produces up to 5,000 BTU of supplemental heat for spaces up to approximately 400 square feet and can also operate without heat for year-round ambience. A remote control is included.
Frequently Asked Questions
Product, delivery and warranty answers in one place.
How much supplemental heat does this fireplace provide?
Maximum manufacturer-listed output: 5,000 BTU.
Manufacturer-listed heating area: 400 sq ft.
Actual heat output and room coverage depend on electrical configuration, room conditions and installation.
Can I install this fireplace below a TV?
Clearances vary by fireplace and TV. Check this model's official installation instructions and the television manufacturer's requirements before choosing the location.
What is included with this fireplace?
Verified package contents: Napoleon Allure Vertical Prestige 38-inch electric fireplace with heater, Clear acrylic crystal cube ember media, Birch decorative log set, Tempered front glass, Multifunction remote control, Wall-hanging installation bracket. Optional media and accessories are sold separately unless specifically stated.
How do shipping and local delivery work?
For qualifying Canadian orders, standard shipping costs $199 below $999 and is free at $999 or more. Remote locations, oversized items and certain destinations may need a custom freight quote.
Qualifying orders of $999 or more may receive free local delivery within our Burlington-area delivery zone. Final shipping and delivery eligibility are confirmed at checkout or by our team.
When will my fireplace arrive?
Dispatch depends on supplier availability and the item selected; transit time begins after dispatch. Refer to the estimate near the purchase controls, or contact us for a model-specific update before ordering.
Can I pick up my fireplace in Burlington?
Pickup is available on eligible orders by arrangement. Our showroom is at Unit G, 4129 Harvester Road, Burlington, Ontario. Please contact us to confirm your order is ready before travelling.
What warranty applies to this model?
The product's listed manufacturer warranty is 1 Year Limited.
Review the manufacturer's warranty terms for coverage, exclusions and claim requirements, or ask our team for assistance.
What if my fireplace arrives damaged?
Inspect the package when it arrives. Photograph any visible damage, note it with the delivery carrier where possible, keep the packaging, and contact our team promptly with your order details so we can help review the next steps.
Downloads & Resources
Manufacturer documents for planning and installation.
Manufacturer Specification SheetMeasurements and technical informationView PDF ↗
Installation / Owner's ManualWiring, safety, clearances and operationView PDF ↗
Need help planning?
Speak with our fireplace specialists about compatibility and installation.
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