Manufacturer-listed heating area: 400 sq ft.

Actual heat output and room coverage depend on electrical configuration, room conditions and installation.

Clearances vary by fireplace and TV. Check this model's official installation instructions and the television manufacturer's requirements before choosing the location.

Verified package contents: Mackenzie II custom mantel cabinet, Dimplex XHD28L 28-inch electric firebox with heater, Realogs decorative log ember bed, Multifunction remote control, 120V factory-installed cord and grounded plug. Optional media and accessories are sold separately unless specifically stated.

For qualifying Canadian orders, standard shipping costs $199 below $999 and is free at $999 or more. Remote locations, oversized items and certain destinations may need a custom freight quote.

Qualifying orders of $999 or more may receive free local delivery within our Burlington-area delivery zone. Final shipping and delivery eligibility are confirmed at checkout or by our team.

Dispatch depends on supplier availability and the item selected; transit time begins after dispatch. Refer to the estimate near the purchase controls, or contact us for a model-specific update before ordering.

Pickup is available on eligible orders by arrangement. Our showroom is at Unit G, 4129 Harvester Road, Burlington, Ontario. Please contact us to confirm your order is ready before travelling.

The product's listed manufacturer warranty is 2 Year Limited.

Review the manufacturer's warranty terms for coverage, exclusions and claim requirements, or ask our team for assistance.

Inspect the package when it arrives. Photograph any visible damage, note it with the delivery carrier where possible, keep the packaging, and contact our team promptly with your order details so we can help review the next steps.