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PLAN WITH CONFIDENCE

Will It Fit Your Space?

Check framing, power and installation details before you order.

DIMENSIONS & FRAMING

Overall product dimensions

27 3/8"
Width
23 1/2"
Height
7 1/2"
Depth

FRAMING DIMENSIONS

27"
Width
23 1/8"
Height
8"
Min. depth
View installation manual

ELECTRICAL REQUIREMENTS

Electrical requirements for this model

120V

Maximum rated power
1,465 W
Current draw (amps)
12.5 A
Connection
Plug-in capable

INSTALLATION TYPE

Installation options for this model

Insert

Confirm framing, electrical requirements and final clearances against the manufacturer's current installation instructions before installation.

INCLUDED WITH YOUR FIREPLACE

What's included

Dimplex Multi-Fire XHD 28" Plug-In Electric Firebox - XHD28L

Multi-Fire XHD 28" Plug-In Electric Firebox

Package contents for this model

FIREPLACE & FINISHING

  • Realogs decorative log ember bed

CONTROLS & INSTALLATION

  • Dimplex Multi-Fire XHD/Nova 28-inch plug-in electric firebox with heater
  • Factory-installed 120V power cord with plug
  • Multifunction remote control
View Full Technical Specifications

Fit and finish

Dimensions

Overall size

W × H × D
Width
27 3/8"
Height
23 1/2"
Depth
7 1/2"

Framing / rough opening

Required opening
Framing width
27"
Framing height
23 1/8"
Framing depth
8"

Performance

Heating and electrical

Maximum heat output
5,000 BTU
Maximum wattage
1,465 W
Heating area
1,000 sq. ft.
Voltage
120V
Amperage
See manufacturer documentation for voltage-specific current draw.
Plug-in
Yes

Project planning

Installation and viewing

Installation type
Insert
Viewing style
Front View
Best For
Existing fireplace openings
Indoor / outdoor rating
Indoor Only
Heater location
Front Vent

Everyday experience

Controls and experience

Remote
Yes
Media type
Realogs

Model information

Product details

Series
Multi-Fire
Size
28"
Size range
A. Compact (Under 50")
Shipping weight
32 lbs

Coverage

Warranty

2 Year Limited

About This Fireplace

 The Multi-Fire XHD invites you to get cozy by the fire, with its thin black glass surround revealing flames that are vivid day or night. Change the flames above the diamond-like acrylic ice media and create your own perfect atmosphere by adjusting the LED lighting with just a click of the remote control or with the built-in touch controls. Offering a powerful and safe ceramic heater that is capable of heating up to 1,000 sq.ft, the Multi-Fire XHD is the smart way to add comfort and ambiance to your room.

INCLUDES

28" Electric Firebox, Multi-Function Remote & 2 Year Warranty

PRODUCT DETAILS

Brand Dimplex
Finish Black
Style Traditional
Fuel Bed Realogs(XHD) or Acrylic Ice(XHD)
Installation Cabinet or Fireplace
Mounting Options Fully Recessed
Dimensions 27 3/8'' W x 23 1/2'' H x 7 1/2'' D
Weight 45 lbs
Volts 120
Amps 12.5
Watts 1500
BTUs 5118
Wiring Plug-In
Bulb Type LED
Heating Area 1000 sq.ft
Remote Control Options Multi-Function
Manufacturer's Warranty 2 Year

Downloads

Sell Sheet

Spec Sheet

Owner's Manual

Service Manual

Will This Fit My Fireplace?

Enter the finished inside dimensions of your existing fireplace opening. The checker will compare them with this model’s minimum requirements.

1
Enter Your Opening MeasurementsUse inches. Fractions such as 32 1/2 are accepted.

Measure the usable finished opening—not the outside brick, stone, tile or mantel.

2
Your Fit ResultBased on the measurements entered.
?
Enter all four measurements

We’ll compare your opening with the minimum space required.

MeasurementMinimumYour openingDifference
Width (front)27"——
Width (back)27"——
Height23 1/8"——
Depth8"——
3
Visual Fit GuideA simplified front-view illustration.
Enter measurements to see fit
Your fireplace opening
Minimum opening required
Fireplace body Illustration

The shaded opening shows the space you have. The dashed box shows the minimum space this unit needs.

Your openingEnter measurements
Minimum required27" W × 23 1/8" H
Extra space—
Your opening Minimum required Fireplace body

Frequently Asked Questions

Product, delivery and warranty answers in one place.

How much supplemental heat does this fireplace provide?

Maximum manufacturer-listed output: 5,000 BTU.

Manufacturer-listed heating area: 1,000 sq ft.

Actual heat output and room coverage depend on electrical configuration, room conditions and installation.

Can I install this fireplace below a TV?

Clearances vary by fireplace and TV. Check this model's official installation instructions and the television manufacturer's requirements before choosing the location.

What is included with this fireplace?

Verified package contents: Dimplex Multi-Fire XHD/Nova 28-inch plug-in electric firebox with heater, Realogs decorative log ember bed, Factory-installed 120V power cord with plug, Multifunction remote control. Optional media and accessories are sold separately unless specifically stated.

Can I check whether this fireplace fits my existing opening?

Yes. Compare your measured finished opening against this model's entered minimum requirements using our fit checker. Always confirm against the manufacturer's instructions.

How do shipping and local delivery work?

For qualifying Canadian orders, standard shipping costs $199 below $999 and is free at $999 or more. Remote locations, oversized items and certain destinations may need a custom freight quote.

Qualifying orders of $999 or more may receive free local delivery within our Burlington-area delivery zone. Final shipping and delivery eligibility are confirmed at checkout or by our team.

When will my fireplace arrive?

Dispatch depends on supplier availability and the item selected; transit time begins after dispatch. Refer to the estimate near the purchase controls, or contact us for a model-specific update before ordering.

Can I pick up my fireplace in Burlington?

Pickup is available on eligible orders by arrangement. Our showroom is at Unit G, 4129 Harvester Road, Burlington, Ontario. Please contact us to confirm your order is ready before travelling.

What warranty applies to this model?

The product's listed manufacturer warranty is 2 Year Limited.

Review the manufacturer's warranty terms for coverage, exclusions and claim requirements, or ask our team for assistance.

What if my fireplace arrives damaged?

Inspect the package when it arrives. Photograph any visible damage, note it with the delivery carrier where possible, keep the packaging, and contact our team promptly with your order details so we can help review the next steps.

Downloads & Resources

Manufacturer documents for planning and installation.

Need help planning?

Speak with our fireplace specialists about compatibility and installation.

Get expert advice →

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