Family-Owned Since 2000
Canada-Wide Shipping $199 Flat Rate • Free $1,999+
Burlington Showroom Now Open — Explore Our Fireplace Displays
Family-Owned Since 2000 Canada-Wide Shipping • Free $1,999+ Burlington Showroom Now Open — Explore Our Fireplace Displays
Now Open Burlington Showroom

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Canada-Wide Shipping $199 flat rate under $1,999 • Free on qualifying orders $1,999+

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Backed by the manufacturer

The Opti-myst Cassette uses ultrasonic technology to create a three-dimensional flame and smoke effect from water vapor and light.

PRODUCT DETAILS
Brand Dimplex
Model CDFI500-PRO
Installation Built-in cassette
Packaged Weight 24.2 lbs
Voltage 120V
Amps 1.9
Power 230W
Wiring Direct-wire (optional plug kit available)
Heat No heat
Remote Control Multi-function
Manufacturer's Warranty 2 Year Limited

Dimplex 20" Opti-Myst Pro 500 Electric Fireplace Cassette Insert - CDFI500-PRO

A refined flame experience for contemporary homes.

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Key Features

Designed for performance, simplicity, and everyday comfort.

A premium electric fireplace experience with refined design, modern controls, and dependable performance.

Realistic electric flame presentation

Clean built-in fireplace appearance

Designed for modern living rooms and media walls

Multiple installation possibilities depending on model

Low-maintenance electric fireplace operation

Expert fireplace support available before purchase

Product Specifications

Technical specifications for planning, installation, and product comparison.

Fit and finish

Dimensions

Framing / rough opening

Required opening
Framing width
20 3/8"
Framing height
9 1/2"
Framing depth
12 1/4"

Performance

Heating and electrical

Maximum wattage
230 W
Heating area
N / A
Voltage
120V
Amperage
1.9
Hardwire
Yes
Plug-in
Yes

Project planning

Installation and viewing

Installation type
Recessed
Viewing style
Multi-sided
Best For
Custom Fireplace Builds
Heater location
N/A

Everyday experience

Controls and experience

Flame Colours
Natural flame
Smart / app control
No
Remote
Yes

Model information

Product details

Series
Optimyst
Size
20"
Size range
A. Compact (Under 50")
Shipping weight
24.2 lbs

Coverage

Warranty

2 Year Limited

Product Resources

Manuals & Documents

Access installation details, measurements, framing requirements, and product documentation before you buy.

Need product documents?

Contact our team and we can help you confirm installation requirements before ordering.

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Delivery & Pickup

Qualifying orders under $1,999 ship across Canada for a $199 flat rate, while qualifying orders $1,999+ receive free standard shipping. Free local delivery is available on qualifying orders $999+ within our Burlington-area delivery zone. Select oversized products and remote destinations may require a custom freight quote. Pickup may also be available by arrangement for eligible orders.

Warranty & Protection

This product is sold by an authorized dealer and is backed by manufacturer warranty support. Optional protection plans can be selected above. Protection plan coverage is for parts only and does not include labour, diagnostics, installation, removal, reinstallation, service calls, or shipping.

Which Size Is Right For You?

Use our Fireplace Size Calculator to find the perfect fit for your space.

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Frequently Asked Questions

How much heat does this fireplace provide?

This model provides supplemental heat for approximately N/A. Actual performance can vary based on room layout, insulation, ceiling height, and wiring setup.

What voltage does this fireplace use?

This fireplace is designed for 120V power. Always confirm wiring requirements with the installation manual or a licensed electrician before installation.

How is this fireplace installed?

This model is designed for recessed installation. Review the product manual for framing, clearance, and finishing requirements before starting your project.

Can this fireplace be installed under a TV?

Many electric fireplaces can be installed below a TV, but clearances vary by model and installation type. Always confirm the manual, mantel clearances, and TV manufacturer guidance before installing.

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